Billing Support

Some common billing questions:
 

  • I have a question about my Northwest Arkansas Democrat-Gazette invoice, who do I contact? Please contact your Account Representative directly at the newspaper office. This is the fastest way to resolve any questions.
     

  • I chose PayPal to pay for my listing pages, why does it say NERUS Strategies, LLC? NERUS Strategies is the authorized representative, via PayPal for your profile. This is used for recurring (monthly) billing accounts.
     

  • I ordered something from the store, when will it arrive? Please allow up to 7-10 business days for creation of your custom order and shipping. All orders are processed Monday-Friday on the day they are received. You will received "staging" emails as your order is processed through each stage through shipping.