Question 1

I have a question about my Best of Northwest Arkansas order, who do I contact?

Accepted Answer

Please contact your Account Representative directly. If you are unsure, please fill out our Contact Form.(https://www.shopbestnwa.com/contact-us)

Question 2

I chose PayPal to pay for my listing pages, why does it say NERUS Strategies, LLC?

Accepted Answer

NERUS Strategies is the authorized representative, via PayPal.

Question 3

I ordered Best of Northwest Arkansas merchandise, when will it arrive?

Accepted Answer

Please allow up to 7-10 business days for creation of your custom order. Shipping varies by product. You will receive "staging" emails as your order is processed through each stage. A final proof will need to be approved prior to shipping. For any questions regarding official merchandise, contact merchandisesupport@nerus.net.(mailto:merchandisesupport@nerus.net?subject=Best%20NWA%20Merchandise%20Question)

Be aware of scammers. Official Best of Northwest Arkansas merchandise can only be purchased here.(https://www.shopbestnwa.com/shop)

Billing Questions